Call Recording for Cloud PBX With Webex

Call Recording is a valued and sometimes vital component of business voice solutions. From a business that may want an occasional on-demand recording to always-on recording with unlimited storage and text transcription, AIS Cloud PBX with Webex offers multiple tiers of service to meet the needs of business.

Included Recording

User-initiated on-demand only

30-day storage
No administrative access to recordings

Basic Call Recording

On-Demand (supports pause/resume) and Always On options

Unlimited cloud-based storage
Administrative access to recordings

Call Recording with AI

On-Demand (supports pause/resume) and Always On options

Unlimited cloud-based storage
Administrative access to recordings
Find trends with text transcription
Instantly identify negative calls and reduce churn risk using sentiment analysis
Receive notifications when calls are rated negatively using intelligent alerting

Advantages of Call Recording for Cloud PBX with Webex

Enhance the customer experience and ensure compliance with our call recording feature, designed to capture and store conversations accurately. Gain valuable insights for training and quality assurance purposes while maintaining strict confidentiality and adherence to regulatory requirements.